If a wrong shipment has been delivered to you, please contact our customer care within 24 hours of receiving the delivery.
This usually depends upon the location; else it takes five days for the delivery of an order. INDI products are made to order so it may take 20-35 days to deliver, depending on the garment’s style.
Once your shipment is booked from our side you will be receiving a system generated mail with courier details. You can track your order status using the same details on the respective courier’s website.
Please contact us directly with your preferred method and company for delivery.
No. You have to place separate orders for different shipping addresses.
If you notice that your parcel is damaged or tampered, you should refuse to accept it and return it to the courier personnel with all of the original packaging material. You need to get in touch with customer support immediately.
Courier companies usually call the customer to checks their availability. In case the delivery fails, the parcel is re-dispatched after taking appropriate instructions from the customer
We deliver all over the world, Please contact us directly for information.
Kindly read return policy document from the SHIPPING & RETURNS section.
You can change the shipping address before your order is billed or shipped. This could be done by contacting our customer support with your order details.
Yes, you may cancel an order fully or partially within 24 hours from the time of placing the order. You can get in touch with our customer support with your order details and take further steps
No, there’s no limit.
If a product goes out of stock while adding it to your shopping cart, you will be informed immediately and in such a case we refund the amount.
We do not store/retain your credit card information. If you suspect any such thing, then please report this immediately to your bank.
We accept Master Card, Visa credit, Pay Pal, debit and other credit cards. We also have an option of net banking and cash.
Yes for brand INDI we offer bespoke services.
Size charts have been provided for in every product section. Please refer to our Size chart section. You can convert your measurements into US and UK sizes.
www.houseofindi.com sells INDI, IYA Bride and INDI DIVA (Women). This includes apparel, shoes, jewelry, bags and other accessories.
You can get in touch with the Customer support team anytime at +94- 77 111 8707 or e-mail us at [email protected]
Yes, please refer to our serviceable pin codes in the shipping and returns section.
By clicking on the Unsubscribe option from the My Account section.
Yes, It can be done in the “My Account” section.
There are no charges for registration on www.houseofindi.com.
Yes, it is important to disclose these details as it helps facilitate a smooth operation and ensures a secure shopping transaction for you. Rest assured, your data will remain secure with us.
You can register by clicking on the Registration Link at our site. After which, you will get regular updates and can avail of all the services offered at www.houseofindi.com.
You do have to register to shop at www.houseofindi.com, you can log in through your secure account and shop from our site.